The Welfare Rights Centre runs a FREE Duty Solicitor Advice Service at the Administrative Appeals Tribunal – Social Services and Child Support Division for people with Centrelink appeals.
To be eligible for this service you must have received an Authorised Review Officer’s decision from Centrelink and have applied for a review with the Administrative Appeals Tribunal – Social Services and Child Support Division (AAT). The Administrative Appeals Tribunal can then set up an appointment for you with the Duty Solicitor Advice Service.
To see the Centrelink appeals process click here: Centrelink Dispute Resolution and Help With Appeals.
If you are unsure if you have received an Authorised Review Officer decision please contact Centrelink.
If you are unsure if you have applied for a review with the Administrative Appeals Tribunal please contact them on 1800 228 333 or AAT.
If you have not had an Authorised Review Officer decision or just received one please contact Uniting Communities Law Centre on 8342 1800, or see here.
For some information about Centrelink problems and how to potentially solve them you can view factsheets prepared by the National Social Security Rights Network (NSSRN). Likely as not, your issue has come up for many people and the National Social Security Rights Network has prepared the factsheets using the resources of community legal services around the Australia. The factsheets can be found here.
Check out these useful links.